"We appreciate good service when we get it" 

"I am writing to tell you about the great service we received from one of your technicians. He was the only technician out of 5 from 2 different companies that was able to figure out what was wrong with our heating system after a 2 year struggle. The technician asked all the right questions and through his persistance was able to solve a long time problem for us.

 We appreciate good service when we get it. Please give our thanks to your staff"

                                                                                                                M.C., Marlborough

"Extremely patient and helpful during our very stressful time" 

"I just wanted to let you know how wonderful your service technicians were to me on Sunday. We had a frozen coil in the air handler in the attic and both technicians I talked with were extremely patient and helpful during our very stressful time.  I am very happy that we have Chaves to call on.

                                                                                                                  M.W., Bolton

"Consistent quality of service"

"Just a note to thank you for your consistent quality of service.  I called 45 minutes ago because my heat was out. 15 minutes later Derrek arrived and quickly diagnosed the problem. He took the time to clearly explain what the problem was with my system in terms that a non-technician like myself could understand. This isn't unusual - it's what I've come to expect from anyone you have sent since we first moved in to town seven years ago, and it is why I will always call you first and refer you to others.

                                                                                                             D.W., Marlborough

“Excellent Job”

“Service second to none. Installed same day with concern for heat in our home in the middle of winter. Excellent job” 

                                                                                                              S.S., Marlboro

“Absolutely Fabulous”

“Chaves was absolutely fabulous – truly professional with a genuine work ethic.”

                                                                                                              L.R. Marlboro