“I have a older boiler in my condo unit that still works, but was shutting off during the night a couple of weeks ago during frigid weather. Duane came and checked it out, did some maintenance, and although when he arrived the boiler was running again, he surmised that the problem was with the 2 zone valves on the unit, it was his professional opinion and made the most sense to him as to why it kept failing. The next day he was back with both new parts and installed them for me. There has not been another shutoff during the night and it's keeping steady heat on both levels of my condo. He did a great job and explains the work he is doing and how it will help. What a relief. Thank you Duane and Chaves!”
“Arthur L., the technician arrived on time, reviewed what he would be doing and showed me
everything that was done, and why a new condenser was needed. Very thorough.”
“Arthur arrived during the scheduled time slot and replaced a condenser fan motor. He was efficient, pleasant, and described the necessary steps after I asked (in case I need to do it myself some day). After he finished with the fan motor, I asked about the possibility of replacing a battery powered thermostat with a wired thermostat in a small heat pump system installed by Chaves. I thought it would be simple, since the previous thermostat was wired, and the wires remained. Arthur explained that the existing four wires were insufficient, and new wires would have to be run. Unfortunately, there is no reasonable way to do that. He also explained the need for the extra wires. Overall, I could not be more pleased with the service visit.
Bob”