“We called your emergency service early Thanksgiving morning, a VERY cold day. The answering service greeted us courteously and indicated that a service person would call shortly. That is exactly what happened. Within the hour, Esan was here. He promptly found and fixed the problem.
Esan presented as a polite and knowledgeable service technician. We were most grateful to receive such polite, prompt and expert service on a holiday morning.”
– Phil and Helen B.
“We had an excellent experience with Chaves for our AC install. From our initial inquiry to the final call to pay the invoice, we experienced superior customer service. The time spent to educate us on the products and services so we could make an informed decision went above and beyond. I really can't say enough about how positive our experience was with Chaves. Highly recommend!”
– Robin Z.
“I found everyone at Chaves I dealt with to be very customer-focused and technically sophisticated. From making the appointment with the front office, to the excellent work performed by the technician Olusola Esan to the billing/pricing information Donna provided. I would recommend them without qualification!”
– Ilene R.
“Lanre was great, explained everything that he was doing. He also explained the services Chaves provides.
I have recommended Chaves to a friend.”
– Grace D.
“Had scheduled time for furnace annual maintenance, office called to say technician could came early, that was great. Technician was extremely professional, efficient to complete service in a timely manor.”
– Barry B.
“Richard did a great job of replacing a significant component of our Trane furnace under the extended Trane warranty.
Thanks Richard”
– steven H.
“The service performed by Richard, very thorough and knowledgeable.”
– Gerald H.
“Impressed by Larry's work ethics. He checked Furnace and A/C”
– Maureen V.
